BrightStep Education Privacy Policy
BrightStep Education respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use and protect information when you contact us, submit an enquiry or use our tutoring services.
Information We Collect
When you contact BrightStep Education, submit an enquiry form, book a trial lesson or communicate with us, we may collect information you choose to provide.
- Name
- Email address
- Phone number
- Student year level
- Curriculum and subject
- Learning needs and tutoring goals
- Information about upcoming assessments or exams
If information relates to a student under 18, it should be provided by a parent, guardian or other authorised person where appropriate.
How We Use Your Information
We use the information you provide to help us respond to your enquiry and provide appropriate tutoring support.
- Respond to your tutoring enquiry
- Discuss suitable tutoring options
- Arrange trial classes or tutoring sessions
- Provide tutoring and learning support
- Communicate about lessons and scheduling
- Provide relevant student progress information
- Improve our services and customer experience
BrightStep Education does not sell your personal information.
Facebook, Instagram & Other Platforms
You may submit an enquiry to BrightStep Education through Facebook, Instagram, our website or another third-party platform.
Sharing Your Information
We only share personal information when reasonably necessary to provide our services, operate our website or communication systems, comply with legal requirements, or where you have given permission.
We do not sell personal information to advertisers or other third parties.
Keeping Your Information Secure
BrightStep Education takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
While no online system can guarantee complete security, we aim to handle the information you provide carefully and responsibly.
Access, Correction or Deletion
You may contact BrightStep Education if you would like to access, correct or request deletion of personal information we hold about you.
If information you previously provided has changed, you may also contact us to request that it be updated.
Marketing Communications
If you choose to receive BrightStep Education updates, study resources or information about tutoring services, we may use your contact details for those communications.
You can choose not to receive optional marketing communications or unsubscribe from them at any time.
Questions About Your Privacy?
If you have questions about this Privacy Policy, how your information is handled, or would like to request access, correction or deletion of personal information, please contact BrightStep Education.
Contact BrightStep EducationWebsite: brightstep.education